Responsible for the day-to-day quality, education completion, employee management and development, and clients within a specific client group or geography of clients.
– Will be responsible for the overall supervision, management and quality delivery for the location of multiple clients.
– Participates in the planning of overall quality objectives and goals for the team.
– Responsible for day to day supervision and management of quality.
– Assurance of compliance with departmental policies and procedures.
– Performance management
- Medical coding experience mandate ( ER / E&M )
- Medical coding Quality role
Required Experience: 5 – 10 Years
Location: Hyderabad (Kondapur)
Salary: INR 6,00,000 – 9,00,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Quality
Role: Team Leader-Quality Assurance/Quality Control
Employment Type: Permanent Job, Full Time
